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Success Stories

Marica Green, Manhattan

Enrolling in coverage: A Go-To Resource for New Yorkers When Life Changes Happen

Marcia first came to the Community Service Society (CSS) when she lost her job.  The premium for... read more

John Olin, Suffolk County

Resolving Medical Bills: Overcoming Grief and a Pile of Bills

After John Olin’s beloved wife passed away, he faced stacks of paperwork that he had ignored... read more

Martin Aladi, Bronx

Restoring Hope

Scott, a 22-year-old man with developmental disabilities, is covered by Medicaid’s Aged, Blind,... read more


Capital District Community-Based Organizations – Request for Proposals

The Independent Consumer Advocacy Network (ICAN), a program of the Community Service Society of New York (CSS), invites non-profit community-based organizations to participate in this Request for Proposals (RFP). ICAN is the New York State Ombuds Program for people with Medicaid who need long term care and behavioral health services.

Mental Health and Substance Use Disorder Ombuds Program RFP Award Announcement

Thank you to everyone who submitted applications in response to the mental health and substance use disorder ombuds program Request for Proposals (RFP). The Community Service Society of New York is in the process of notifying awardees by telephone. Once all awardees have been notified, the full list of awardees will be posted online at www.communityhealthadvocates.org.

NYS Community-Based Organizations – Request for Proposals

This year, the New York State legislature enacted a new independent substance use disorder and mental health Ombuds program (“Ombuds”), that will be supervised by the Office of Alcoholism and Substance Abuse Services (OASAS), in consultation with the Office of Mental Health (OMH).