Skip to main content

Get help with COVID testing, treatment, and bills. Call CHA (888) 614-5400.

Important Updates

The latest updates on healthcare policies and deadlines, as well as CHA news.

Searchable External Appeals Database website

Searchable External Appeals Database

Consumers who are enrolled in New York State regulated health plans such as fully-insured commercial plans, qualified health plans, or Medicaid managed care plans, have the right to appeal to the New York State Department of Financial Services (DFS) when their plan issues a final denial for health care services as not medically necessary, experimental/investigational ...

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.