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Our Impact

Our Impact Since 2010:

The CHA program has been lauded nationally as a leading model of a consumer assistance program by the Kaiser Family Foundation, the National Governor’s Association, Families USA, and U.S. Department of Health & Human Services.

Download 2023 CHA Annual Report

89055
0
New Yorkers assisted through a central live-answer toll-free helpline
$216 million
$0 million
New Yorkers saved money in health care and health insurance costs when helped by CHA.
528013
0
Cases at local community-based organizations and small business serving groups in NY
100000+
0+
New Yorkers educated about their health care rights and health insurance options through 5,000 community based presentations
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CHA Helps Working People with Disabilities Enroll in a Special Medicaid Program.

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Otis is proud that he can work despite having a disability. He is enrolled in the Medicaid Buy-In Program for Working People with Disabilities. This program allows disabled workers to enroll in Medicaid, even if their income is higher than the usual Medicaid limits. Due to an administrative error, Otis lost his Medicaid coverage. A CHA Advocate at the Independent Living Center of the Hudson Valley worked to resolve the issue. Now Otis is back on Medicaid.

“Whatever issues you have regarding health insurance, you will definitely receive help if you come to CHA. The service from my Advocate was excellent, and I would not have had my Medicaid issues fixed otherwise.” – Otis Williams, Rensselaer County

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.