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We understand there may be other people improperly using Community Health Advocates’ name (CHA). Please note that any communications from us are only from cssny.org domain addresses.  Please exercise caution when communicating with other parties claiming to be Community Health Advocates.

 

Important Updates

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preauthorization

An enrollee or provider’s request that your plan cover a service as medically necessary. Your plan may require that you request prior authorization before certain services are covered as part of their utilization review process.

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    CHA can help answer your healthcare questions.

    • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
    • or email cha@cssny.org.