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CHA Consumer Assistance Grant:

RFP Award Announcement!

For more information, click on “Important Updates”

CHAMP RFP Announcement


Note: The original version of the CHAMP RFP posted here had a typo. Proposals are due October 29, 2022. A corrected version is posted here.

NYS Community-Based Organizations – Request for Proposals


In March 2018, Section 33.27 of the New York State Mental Hygiene Law was enacted to establish the independent substance use disorder and mental health ombudsman program, known as CHAMP. CHAMP is supervised by the Office of Addiction Services and Supports (OASAS), in consultation with the Office of Mental Health (OMH). OASAS contracts with the Community Service Society (“CSS”) to administer CHAMP and provide services to consumers through a helpline and a network of non-profit agencies.  CSS operates CHAMP in partnership with three specialist agencies:  Legal Action Center, NYS Council for Community Behavioral Healthcare, and Medicare Rights Center.  CSS and its partners invite non-profit community-based organizations to participate in this Request for Proposals (RFP).


CSS anticipates awarding three contracts to local organizations provide direct assistance with health insurance and access issues to individuals in their communities as well as education and outreach about the availability of CHAMP services. Contracts will be awarded to organizations serving areas of the State that are not currently served by a CHAMP community-based organization. Organizations serving areas of New York State with racially and ethnically diverse populations and/or high rates of substance use disorder and mental health conditions are highly encouraged to apply. The grant award is up to $80,000 for a 7-month period during the first contract year (December 1, 2022 to June 30, 2023). In subsequent years, the grant award will be up to $80,000 for a 12-month period (July 1 to June 30 annually). CSS expects to announce the award on November 8, 2022 via the Community Health Advocates website, The contract is expected to begin on December 1, 2022 and end on June 30, 2023, with the expectation of renewal for a 12-month period subject to performance and New York State budget appropriations. Project grant and dates are contingent upon a State award to CSS and receipt of State funding.


Questions about this RFP should be emailed by 5:00 pm on October 7, 2022, to The subject line should be CHAMP RFP Questions. Responses to common questions will be posted on the Community Health Advocates website,, by 5:00 pm on October 12, 2022.


Important Dates


Release of RFP September 30, 2022
Questions About This RFP Due October 7, 2022
Answers Posted October 12, 2022
Application Due October 29, 2022
Award Announcements November 8, 2022
Projected contract start date December 1, 2022
Awardee Orientation and Two-day Intensive Training in Albany 2023 (exact date TBD)



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