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Get help with COVID testing, treatment, and bills. Call CHA (888) 614-5400.

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.

Small Business Options

New York State administers the Small Business Health Options Program (SHOP) Exchange. SHOP is a program of the New York State of Health (NYSOH) insurance Marketplace where small businesses can search for health plan options to purchase and offer to current employees. See the questions below to determine if your business qualifies for a health plan through SHOP and if it is the best option for you and your employees.

Which businesses qualify to purchase a health plan through SHOP?

New York small businesses (with up to 100 employees) can use the SHOP Exchange. According to the Employer Mandate of the Affordable Care Act, businesses employing 50 or more full-time employees or equivalent must offer them affordable health plans.  Employers with fewer than 25 full-time employees who meet certain income requirements are also eligible for tax credits for offering employees health plans.

How much do plans offered through SHOP cost?

The New York State of Health (NYSOH) Marketplace offers Qualified Health Plans that small businesses can choose to offer to their employees. The cost of the health plan will depend on which plan or plans they choose to offer.

What services will plans offered through SHOP cover?

Small business options include Qualified Health Plans offered through the New York State of Health (NYSOH) Marketplace. QHPs offered to small businesses will include essential health benefits, including:

  • Free preventive care
  • Inpatient care
  • Outpatient services
  • Maternity and Newborn Care
  • Mental Health and Substance Abuse Disorders
  • Emergency services
  • Lab and imaging
  • Prescription drugs
  • Rehabilitative and habilitative services
  • Wellness and chronic disease management services
  • Pediatric Services, Including Oral and Vision Care

How do I enroll in SHOP?

If you are a small business looking for information about the Small Business Health Options Program Exchange or want to enroll, you can visit the New York State of Health Small Business Marketplace to create an employer account to browse and purchase options. If you need assistance or want more information, please contact CHA at 888-614-5400.

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.

Healthcare Q&A

Read short articles that answer frequently asked questions about healthcare and insurance. Find out how CHA has helped others, and can help you. Choose a topic: