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CHA is seeking up to two non-profit community-based organization in the North Country and New York City to join our network and help New Yorkers navigate the complex health care system through individual assistance, outreach, and community education. Applications due 6/6/2025. Click HERE to see the RFP.

Important Updates

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Get help in your language

Get help in your language

We can help answer your healthcare questions in your language: English, Spanish, Russian, Cantonese, Mandarin, Haitian Creole, Bengali, and Korean.

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“Why did I receive this bill?”

If you receive a bill, the first thing you should do is make sure what you received is actually a bill, not an explanation of benefits from your health plan. If it is a bill, should your health plan have covered it? Read the article

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“How do I get health coverage?”

Health insurance gives you better access to medical services, can improve your health, and protects you from paying high out of pocket costs if you get sick. Read the article.

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Fight a Denial

If your health plan refused to pay for a medical service or denied a prior authorization request, you have the right to fight the denial through your plan’s appeal process. But before you file your appeal, there is some information you need to know.  Read the article.

Hospital Financial Assistance

Learn more about hospital financial assistance eligibility here.

Meet an advocate in person near you.

Enter your zip code to find an advocate near you. Our advocates are located across New York State.

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Healthcare Q&A

Read short articles that answer frequently asked questions about healthcare and insurance. Find out how CHA has helped others, and can help you. Choose a topic:

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.