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CHA Consumer Assistance Grant:

RFP Award Announcement!

For more information, click on “Important Updates”

Undergraduate and Graduate Internships

Internship Description

Interns will work closely with CHA staff to advocate on behalf of New York health insurance consumers. Interns will: receive training on New York health insurance programs and New York health insurance law; provide direct service and advocacy to clients on CHA’s consumer assistance helpline; and be paired with a CHA staff member to assist with project research, analysis, or other duties as needed.


  • Providing information, advice, referrals, and advocacy to helpline callers
  • Maintaining thorough case records
  • Collecting and analyzing CHA database information to inform CHA staff and partners on trends and sentinel issues to report to state policymakers
  • Helping CHA staff members manage client work
  • Contributing to internal projects under the supervision of CHA staff members
  • Contributing to other projects and performing other duties as may be required

Ideal Candidate Attributes:

  • Interest in health policy, healthcare reform, and serving low-income populations
  • Excellent oral and written communication skills
  • Able to communicate effectively with diverse client populations
  • Proficient in Microsoft Office programs, including Excel and PowerPoint
  • Competency in languages other than English a plus
  • Experience with customer service preferred
  • Able to work 10-15 (spring and fall semesters) or 35-40 (summer) hours per week for 10-12 weeks or the full school semester

To apply:

Coming soon.

What our interns are saying:

“I’m really grateful for the supervisors that I worked with—this internship would not have been as enriching and fulfilling if not for their guidance. Their projects not only allowed me to apply the skills I learned in the classroom, but also challenged me to understand issues beyond what a course or professor can do in a semester. My supervisors were always reachable. I can feel their sincerity and willingness to teach me about healthcare issues and policies. More importantly, they make me feel appreciated in the workplace and that what I am doing is truly valuable.”

“My favorite cases at CHA were cases that caused me to focus more on the difficult climate that many people face. It enforces the fact that our goals at CHA are essential in increasing accessibility to health care. Knowing that we are able to give the public options that they would not have known before has made me see the big picture.”

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email