Skip to main content

CHA has issued an RFP seeking non-profit legal services organizations to join our network. Click here to learn more.

Important Updates

Print this

utlization review

A process in which a managed care plan decides if an enrollee should get health care that their doctor has requested, or if the plan should pay for care that the enrollee has already received. Utilization review decisions should be made by doctors that work for the plan.

  • Print this

    CHA can help answer your healthcare questions.

    • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
    • or email cha@cssny.org.