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We understand there may be other people improperly using Community Health Advocates’ name (CHA). Please note that any communications from us are only from cssny.org domain addresses.  Please exercise caution when communicating with other parties claiming to be Community Health Advocates.

 

external appeal

An appeal to the New York State Department of Financial Services (DFS) after an enrollee’s plan issues a final denial for health care services as not medically necessary, experimental/investigational or as an out-of-network referral/service.

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.