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explanation of benefits

For each claim made to your health plan on your behalf, you receive an EOB which explains how the claim was processed, including: what your insurance paid your provider; what you must pay, and why. This is not a bill.

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.