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We understand there may be other people improperly using Community Health Advocates’ name (CHA). Please note that any communications from us are only from cssny.org domain addresses.  Please exercise caution when communicating with other parties claiming to be Community Health Advocates.

 

explanation of benefits

For each claim made to your health plan on your behalf, you receive an EOB which explains how the claim was processed, including: what your insurance paid your provider; what you must pay, and why. This is not a bill.

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.