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Important Updates

The latest updates on healthcare policies and deadlines, as well as CHA news.

 

Community Health Advocates RFP

CHA is seeking up to two non-profit community-based organization in the North Country and New York City to join our network and help New Yorkers navigate the complex health care system through individual assistance, outreach, and community education. Applications due 6/6/2025. Click here to see the RFP.   Click here to view the RFP Q&A.

Hospital Financial Assistance (HFA) Information for New Yorkers

HFA FAQ    (English) HFA-FAQ-(Spanish) NYS HFA Application (English) NYS Uniform Hospital Financial Assistance Application (Spanish)   For more information on resolving medical bills, click here.

Searchable External Appeals Database website

Searchable External Appeals Database

Consumers who are enrolled in New York State regulated health plans such as fully-insured commercial plans, qualified health plans, or Medicaid managed care plans, have the right to appeal to the New York State Department of Financial Services (DFS) when their plan issues a final denial for health care services as not medically necessary, experimental/investigational ...

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email cha@cssny.org.