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COVID-19 Vaccine Answers

Last updated 1/19/2022

Protection against COVID-19 is finally here! Choosing to get vaccinated will help protect you and your family and friends from the virus. This guide prepared by Community Service Society collects trustworthy information from government health authorities so New Yorkers can make an informed decision about getting vaccinated.

Table of Contents

Who can get the vaccine?

Currently, the vaccine is available in New York for people who are:

  • Age 5 and older AND
  • Reside, work, OR study in New York State

Children are now eligible for the vaccine

The Pfizer vaccine is now approved and available for children 5-11 years old in NYC. Children aged 5-17 can only receive the Pfizer vaccine, as it is the only FDA/CDC vaccine approved for children. The vaccine went through rigorous research, trials, and evaluation and is safe, free, and easily accessible in NYC. Children must have a parent or guardian’s consent to get the vaccine.

The $100 individual incentive is available to children who get vaccinated. Children may use a parent’s email address to redeem their visa gift card. Organizations participating in the $100 Vaccine Referral Bonus program are also able to get the $100 incentive per child they refer to get vaccinated. See more information at

  • Vaccination sites for children can be found at or by calling 877-VAX4-NYC
  • Online, individuals can search “Pfizer 5-11” under vaccine type for a site that administers to this age group.
  • City-run vaccine sites are offering vaccines for children aged 5+ and there are temporary sites in over 1,000 schools as of Monday, November 8th. Sites at schools can be found on the DOE website.
  • For City-run sites, including H+H hospitals, appointments and walk-ins will be honored.

Why should I get vaccinated?

It is not legally required that you get vaccinated.  However, many employers are requiring employees to get vaccinated.

For example, the Governor announced that all healthcare workers in New York State, including staff at hospitals and long-term care facilities (LTCF), including nursing homes, adult care, and other congregate care settings, will be required to be vaccinated against COVID-19 by Monday, September 27.

In addition, the City has issued an order to require vaccinations of all municipal workers (beyond the school employees and health care workers previously mandated). This will apply to approximately 160,000 City employees.

This mandate also extends to and covers employees of organizations with human service contracts, and replaces the COVID-Safe requirement (i.e. “vax or test”). This mandates that employees of contracted agencies no longer have the option to test weekly in lieu of vaccination.

No later than 5pm on October 29th, City of NY employees and those of human service organizations with City contracts must submit proof to their employer that:

  • they have been fully vaccinated against COVID-19; or
  • they have received a single-dose COVID-19 vaccine, even if two weeks have not passed since they received the vaccine; or
  • they have received the first dose of a two-dose COVID-19 vaccine.

As of August 17, all indoor dining, fitness, and entertainment establishments in NYC are requiring proof of at least one dose of the COVID-19 vaccine in order to enter. To enter one of these establishments, individuals will need to show proof of vaccination. Valid forms of proof of vaccination include the CDC card, Excelsior Pass, NYC COVID Safe App (iOS/Android), OR any other vaccine record.  Enforcement of these requirements goes into effect on September 13, 2021. This applies to New Yorkers ages 12 and older including customers, workers, and patrons.

The only way of ending the pandemic is if enough people get vaccinated and follow guidance on masks and social distancing.  The vaccine is crucial in protecting you from contracting COVID-19. It will “teach” your body how to fight against the virus for the future. Becoming vaccinated will not only protect you but also those around you. Learn more about the benefits of vaccination.

Are there incentives to get vaccinated (besides not getting COVID)?

Yes!  New York City is encouraging all eligible New Yorkers to get vaccinated by offering prizes and other incentives.  Here are some examples:

  • $100 pre-paid debit card
    • Beginning Friday, July 30, New York City will pay $100 to anyone who goes to a city-run vaccination site for their first dose of a COVID-19 vaccine. The money will be issued in pre-paid debit cards that can either be emailed to recipients in digital form or mailed in physical form. To learn more go to
  • New York City Football Club tickets
  • Brooklyn Cyclones tickets
  • NYC Ferry 10-Ride Pass
  • Statue of Liberty and accompanying ferry ticket
  • NYC Public Markets gift cards ($25)
  • Public Theater annual membership
  • Two-week membership to Citibike
  • Snug Harbor family membership
  • Family fun wristband and free ride on the Cyclone at Luna Park in Coney Island

Visit NYC’s Vaccine Incentives website to learn more.

Referral Bonuses

NYC is offering an incentive to community and faith-based organizations and small business (including restaurants) to help get people vaccinated by awarding $100 for each referral for each first dose at a City-run site. When an individual makes an appointment ahead of time or is a walkup, they can identify which community organization or business referred them to get vaccinated. Once they receive their first dose of the COVID-19 vaccine, the referral organization will be credited $100 after the program ends. The referred individual is still eligible to receive their own $100 bonus. Organizations can earn up to $20,000 each. Interested organizations can sign up at

Do I have to pay for the vaccine?

No. The vaccine is free for everyone. If you have insurance, it may be billed but you will not be responsible for payment. If you don’t have insurance, the vaccine will still be free for you.

Are the vaccines safe?

According to the CDC, yes.  The COVID-19 vaccines from Pfizer/BioNTech, Moderna and Johnson & Johnson were created with methods that have been in development for years, so the companies could start the vaccine development process early in the pandemic. The vaccine developers didn’t skip any testing steps but conducted some of the steps on an overlapping schedule to gather data faster. They have gone through extensive clinical trials to ensure its efficacy and safety. The trials were reviewed by the FDA and independent organizations. You cannot get COVID-19 from the vaccine.

All three vaccines were given emergency use authorizations by the FDA in 2020. Now the federal Food and Drug Administration has also granted full approval for the Pfizer-BioNTech COVID-19 vaccine for people age 16 and older, and emergency use authorization for people ages 5-15.

On 1/3/22, the U.S. Food and Drug Administration amended the emergency use authorization (EUA) for the Pfizer-BioNTech COVID-19 Vaccine to:

  • Expand the use of a single booster dose to include use in individuals 12 through 15 years of age.
  • Shorten the time between the completion of primary vaccination of the Pfizer-BioNTech COVID-19 Vaccine and a booster dose to at least five months.
  • Allow for a third primary series dose for certain immunocompromised children 5 through 11 years of age.

Does it matter which type of vaccine I get?

No.  The Johnson & Johnson (Janssen) COVID-19 vaccine was approved by the FDA on 2/27/22.  It is just as effective as the Moderna and Pfizer vaccines in preventing hospitalization and death.  You may have heard that the clinical trials for the Johnson & Johnson vaccine found that it was only 67% effective in preventing COVID-19, as opposed to 95% for Pfizer and Moderna.  However, this is not a fair comparison because the Johnson & Johnson effectiveness statistic was based on clinical trials done in multiple countries, some of which were impacted by different variants of the virus and other confounding factors.  The Johnson & Johnson vaccine is 85% effective in preventing severe illness from COVID-19, which is essentially the same as the other two, given the margins of error.

One major advantage of the Johnson & Johnson vaccine is that it requires only a single shot, not two like the other two vaccines.  In addition, it can be more easily distributed in rural areas because it doesn’t require as much refrigeration.

Will I get sick from the vaccine?

It is common to experience side effects after the first or second dose of the vaccine. Normal side effects include soreness on your arm where you got the shot, headache, or tiredness. Consult with your health care provider to find out more.

What if I have existing health conditions?

In general, you can still get the vaccine if you are pregnant or breastfeeding, if you have an underlying medical condition, if you are immunocompromised or if you have allergies. However, you should check with your healthcare provider first to make sure. If you are currently sick with COVID-19 or have recently been exposed to someone with COVID-19, you should wait until you recover or until you have quarantined for 10 days before getting vaccinated.

Does the vaccine protect against the Delta variant and other COVID-19 variants?

Yes.  The CDC reports that “the current authorized vaccines work on the circulating variants.”  While the Delta variant changes the effectiveness of the COVID-19 vaccine, the vaccine still provides more protection than our natural defenses alone.

However, because this variant is more transmissable and more likely to infect vaccinated individuals, the CDC has advised that even fully-vaccinated people should “wear a mask indoors in public if you are in an area of substantial or high transmission.”  Everyone in New York state are in an area of substantial or high transmission as of November 19, 2021.  (See CDC COVID Data Tracker for more detail.)

How do I get the vaccine?

In the beginning, everyone had to schedule an appointment in advance to get vaccinated.  But recently, more walk-in sites have opened, so you probably don’t need an appointment to get the vaccine.  Vaccines are available at hundreds of pharmacies, hospitals, local health departments, and State-run sites throughout the state.  Eligible New Yorkers can find locations near them and make appointments online at or by calling 877‐VAX4NYC for assistance in multiple languages.  For State-operated vaccine sites, visit or call 833-NYS-4-VAX.

Local pharmacies are also giving COVID-19 vaccines. You can schedule appointments at pharmacies by visiting their websites (e.g.,,,  Not all pharmacies are making vaccines available to all eligible groups, so check eligibility before scheduling an appointment.

The Moderna and Pfizer vaccines consists of two injections, given about 3-6 weeks apart.  When you get your first shot, a second dose will automatically be ordered for you.  You will usually get your second shot at the same location where you got your first shot (but see below re. pharmacies offering second shots).  Your appointment for the second shot will be scheduled when you get your first shot.  After your first shot, you will be given a COVID-19 vaccine card, which you need to bring to your second appointment.  This card will be your proof that you have been vaccinated.

The Johnson & Johnson vaccine consists of one injection, so you only need one appointment.

Getting your second vaccine dose at a local pharmacy

Participating pharmacies are now offering a second COVID-19 vaccine to individuals who received the first vaccine elsewhere. This may be more convenient than going back to the state- or city-run site where you got your first dose of the Pfizer or Moderna vaccines.  Participating pharmacies are:

Walk-in Vaccines in NYC

New Yorkers age 12 and over are now able to get vaccinated without appointments at over 30 sites throughout NYC.  These include three sites that are open 24/7.

Effective June 15, New Yorkers can now get vaccinated at the Empire State Building between 8am and 12pm, and head up to the 86th floor for a free visit to the outdoor deck! More information at

Mobile Vaccine Bus in NYC

You can also schedule an appointment at a mobile NYC Vax Bus through the Vax4NYC website. The buses will continue to provide walkup vaccinations for all New Yorkers 18 and up in Brooklyn, the Bronx, Manhattan and Queens.  The full schedule of mobile vaccine locations can be found online here. Walk-ups are welcome and you can also book in advance through the Vax4NYC website.

What documentation do I need to get vaccinated?

You must provide proof that you are in one of the groups who are eligible to receive the vaccine at this time.  Because all New Yorkers age 5 and up are now eligible for the vaccine, this generally means that you only need to provide proof of identity. Sufficient identification includes a driver’s license, passport, or any legal proof of your date of birth and residency.

Note that non-NYS residents may be vaccinated if they work or attend school in NYS.

For individuals under the age of 18, a parent or legal guardian must provide consent for vaccination. A parent or legal guardian must provide verbal consent either in person, or by phone, at the time of vaccine appointment.

Documentation of age may be required, and can be a Driver’s license or non-driver ID; Birth certificate issued by a state or local government; Consulate ID; Current U.S passport or valid foreign passport; Permanent resident card; Certificate of Naturalization or Citizenship; Life insurance policy with birthdate; or Marriage certificate with birthdate.

If you are not a New York resident, you must bring proof that you work or study in New York State. Proof of NYS employment can be an employee ID card or badge, a letter from an employer or affiliated organization, or a pay stub.

You will be asked for insurance information BUT the vaccine is free and there will never be a charge to you. This information is for administrative use only.

Once you have scheduled an appointment, you will have to complete the New York State COVID-19 Vaccine Form in order to show that you are eligible.  You can complete this form online at

You will not be asked for your Social Security Number.  If someone asks you for your Social Security Number to get the vaccine, it is a scam.

When you get your vaccine appointment, you should bring your health insurance card (if you have insurance), your proof of eligibility (see above), and if it’s your second appointment, the COVID-19 vaccine card you were given after the first shot.  If you have Medicare, you will need to bring your Medicare card, even if you’re enrolled in a Medicare Advantage plan.

Can I get the vaccine if I am not a U.S. citizen?

Yes!  If you are in one of the eligible groups, you can get the COVID-19 vaccine.  It doesn’t matter what your immigration status is.  While you may need to provide proof of age or residency, you will not be asked for proof of citizenship or immigration status.  The fact that you have been vaccinated against COVID-19 will not be shared with ICE, and will not impact your immigration status.  You will not be considered a “public charge” for receiving the vaccine.

I can’t travel to a vaccine administration site; can I be vaccinated in my home?

Yes!  New York State has established local points of contact in every county for requesting in-person vaccination.

In-home COVID-19 vaccinations (Johnson and Johnson) are also available for eligible NYC residents who are age 12 or above.

If you are eligible for an in-home vaccination, you can request it using this form – – or call 877-829-4692.  Click here for more information about NYC’s homebound vaccination program.

In addition, the NYC Department for the Aging, Medicaid health plans and the Housing Recovery Operations office will reach out to thousands of seniors to ascertain their eligibility and enroll them in the program. The Fire Department will then dispatch field teams with nurses to vaccinate individuals age 65 and older in buildings identified by the Department for the Aging and the Department of Housing Preservation and Development.

NYC also offers free transportation to and from vaccine sites for adults who are over age 65 or have an ambulatory, visual, intellectual, or developmental disability. To reserve transportation, including ambulette and cab options, call 877-VAX-4-NYC. An operator will walk through eligibility and provide other options over the phone based on the caller’s need.

Some other options for transportation to vaccine appointments for NYC residents age 65 and up are:

  • Hunter Ambulettes
    • If you need an ambulette, you can schedule free transport with Hunter ambulettes.
    • Agency: Hunter Call Center
    • Phone Number: (516) 812-9827
    • Business Hours: Daily: 7 AM – 7 PM
  • Curb
    • If you are 65 or older and meet all of the criteria, but do not qualify for the programs above, you can schedule a free ride with Curb.
    • When scheduling your appointment, you must indicate that you are getting a vaccine. Curb will confirm that your destination is a valid vaccination site, and your ride will be scheduled for free.
    • Agency: Curb
    • Phone Number: (646) 349-0289
    • Business Hours: 24 hours, 7 days a week

I already had COVID-19, should I still get vaccinated?

Yes! It is still possible to get COVID-19 more than once. The vaccine can even boost the protection you gained after natural infection. If you have tested positive for COVID-19 within 90 days, consult with your health care provider to make sure you get vaccinated at the right time.

I’m fully vaccinated.  Do I need a booster shot?

Vaccine booster shots are now available for New Yorkers ages 12 and older. These shots boost your immunity from an initial vaccination series.

No one will be denied a booster shot in New York, as long as they are 12 or older and received their second dose of the Pfizer or Moderna vaccine at least five months ago, or one dose of the Johnson & Johnson vaccine at least two months ago.

The CDC recommends a booster shot for people who received the Pfizer or Moderna vaccine and are 65 and older, have an underlying medical condition or are at higher risk of COVID-19 exposure. It also recommends a booster shot for anyone 18 or older who received the single-dose Johnson & Johnson vaccine.

Immunocompromised individuals are now eligible to get a fourth vaccine dose, according to the Centers for Disease Control and Prevention. They are eligible for their first booster shot 28 days after their second primary shot, and their second booster shot (their fourth overall) five months after that.

Your booster shot can be any of the three authorized or approved vaccines. If you are not sure whether to get a booster shot or which type of vaccine you should get for your booster, talk to your health care provider.

Separately, please note that there has been no change to the August guidelines about third doses for people with underlying conditions. Adults who received the Pfizer OR Moderna vaccine at least 28 days ago, and are moderately to severely immunocompromised, are still eligible for a third dose of the Pfizer or Moderna vaccine, as part of their initial vaccination series. Eligible New Yorkers can access third doses citywide and need to attest to their eligibility. Learn more about third doses here. Those who received the J&J vaccine are not eligible for additional doses of the vaccine at this time.

You can learn more about boosters and third doses on NYC’s COVID-19 page.

I got vaccinated. Can I stop wearing a mask and social distancing?

Sometimes. According to the CDC, if you’ve been fully vaccinated (i.e., 2 weeks after last dose), you now can:

  • You can resume activities that you did prior to the pandemic.
  • To reduce the risk of being infected with the Delta variant and possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission (which, as of 1/19/22, includes every county in New York State).
  • You might choose to wear a mask regardless of the level of transmission if you have a weakened immune system or if, because of your age or an underlying medical condition, you are at increased risk for severe disease, or if a member of your household has a weakened immune system, is at increased risk for severe disease, or is unvaccinated.
  • If you travel in the United States, you do not need to get tested before or after travel or self-quarantine after travel.
  • Travel outside the United States without getting tested first or self-quarantining after travel (however pay close attention to the situation at your international destination; your destination may have different rules, and you may need to show a negative test result before returning to the United States).
  • If you’ve been around someone who has COVID-19, you should get tested 3-5 days after your exposure, even if you don’t have symptoms. You should also wear a mask indoors in public for 14 days following exposure or until your test result is negative. You should isolate for 10 days if your test result is positive.

However, even if you’ve been fully-vaccinated, you should still maintain social distance, wear a mask, and avoid crowded/poorly ventilated places whenever you are:

  • In public;
  • Gathering with unvaccinated people from more than one other household; or
  • Visiting with an unvaccinated person who is at increased risk of severe illness or death from COVID-19 or who lives with a person at increased risk

You should also still avoid medium- or large-sized gatherings, wear a mask on public transportation and airplanes, and watch out for symptoms of COVID-19.

How can I prove that I’ve been vaccinated?

With NYC requiring vaccination for indoor dining, fitness, and entertainment establishments, and with many employers requiring vaccination, how do you show that you’ve gotten the vaccine? The CDC requires that everyone is issued a COVID-19 vaccine card whenever they receive the vaccine. Keep this card safe, because it lets you prove your vaccination status. However, there are alternate ways of proving your vaccination status:

  • New York State’s Excelsior Pass app – Allows an individual to find and store proof of vaccination right on their phone with a QR code, or to print out their QR code instead. New York residents who were vaccinated out of State can learn more about their options at the Excelsior Pass FAQ. The app, called NYS Excelsior Pass Wallet, is available for download on iPhone and Android phones.
  • NYC COVID Safe App (iOS/Android) – This app can be used to upload a photo of a vaccine card and/or a recent COVID test. The vaccine card will stay on the app unless removed, but test results will disappear from the app after seven days.
  • CLEAR Health Pass (iOS/Android) – Individuals can use the digital vaccine card option in the CLEAR app if they are age 18 or older and are fully vaccinated.
  • NYC has more information about obtaining other vaccine records.
  • And if you lost your vaccine card, you can use this form to request proof of your vaccination status.

How can I protect myself from COVID-19 scams?

As the country begins to distribute COVID-19 vaccines, scammers are taking advantage of the coronavirus pandemic. Here’s how you can protect yourself:

  • If anyone else asks you to share your Medicare Number or Social Security Number, or pay for access to the vaccine, you can bet it’s a scam.
  • You can’t pay to put your name on a list to get the vaccine.
  • You can’t pay to get early access to a vaccine.
  • Don’t share your personal or financial information if someone calls, texts, or emails you promising access to the vaccine for a fee.

How can CSS help?

Remember, by getting vaccinated we can protect each other from the COVID‐19 virus and finally bring about an end to this pandemic.

Community Health Advocates can assist you if you encounter any challenges when accessing the vaccine. You can call the Community Health Advocates Helpline at 888-614-5400. The Helpline is open Monday to Friday, 9am until 4pm.

This fact sheet was prepared by CSS based on information obtained from the U.S. Centers for Medicare and Medicaid Services, the New York State Department of Health, and the New York City Department of Health and Mental Hygiene.  The information in this guide was accurate as of the date at the top of this page, but is subject to change.  For up-to-date information on the COVID-19 vaccine, visit or


CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email

CHA can help answer your healthcare questions.

  • Call our helpline at (888) 614-5400 Monday to Friday, 9am to 4pm,
  • or email